computer must have access to the internet (via Modem or Network).
computer must be running the Remote Repair Software found on this page
below (Free of Charge).
control software allows us to troubleshoot your pc using remote control
access over the internet.
Repair allows us to troubleshoot your computer without an onsite
visit. This saves time, and money.
here for the software. Choose "Run this program from it's current
location." The file will download and begin to install. Or you
can choose "Save this program to disk", then save it to a directory on
your hard drive and install it from there.
also support pcAnywhere remote control software if you have it
For those with Windows XP, Remote Assistance can be used for this
set up an appointment or to find out more about remote repair service,
contact us at the numbers listed below.